At TheBraGirl, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

​

1. What Information We Collect

We may collect the following personal information:

• Name, mailing address, email address, and phone number

• Account login credentials

• Payment and billing information

• Purchase history and preferences

• IP address, browser type, and technical data

We collect this information when you:

• Register for an account

• Make a purchase

• Subscribe to our newsletters or promotions

• Contact our customer service team

​

2. How We Use Your Information

Your information helps us to:

• Process orders and transactions

• Communicate about your account or purchases

• Send newsletters, promotions, and updates (with your consent)

• Improve your shopping experience

• Analyze trends and improve our website

We may also use non-identifiable, aggregated data for research and reporting.

​

3. Consent

By using our website or services, you agree to the collection and use of your personal information as described here.

You may withdraw your consent at any time, subject to legal requirements. To do so, email us at hello@thebragirl.ca.

​

4. Accessing & Updating Your Information

You have the right to access and correct your personal information.

To review or update your data, log in to your account or contact us at hello@thebragirl.ca.

​

5. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Trusted service providers for shipping, payment processing, or email communications

• Legal authorities when required by law

All third-party providers are contractually bound to safeguard your data and use it solely to perform their duties.

​

6. How We Protect Your Data

We use SSL encryption and other industry-standard safeguards to protect your data. Access is limited to authorized personnel.

 

While we take all reasonable precautions, no system can guarantee 100% security. You are responsible for protecting your password and login details.

​

7. Marketing & Communication Preferences

You control the messages you receive from us. You can unsubscribe at any time by:

• Clicking the unsubscribe link in our emails

• Updating your preferences in your account

• Emailing us at hello@thebragirl.ca

​

8. Cookies & Tracking

We use cookies and similar technologies to:

• Enhance site functionality

• Remember your preferences

• Analyze traffic and usage

You can manage cookie preferences through your browser settings.

​

9. Children’s Privacy

Our website and services are not directed to children under 13. If we learn that we have collected personal information from a child without parental consent, we will delete it promptly. Please contact us if you believe this has occurred.

 

10. International Data Transfers

Your information may be stored or processed outside Canada. In such cases, it may be subject to the laws of the jurisdiction where it is stored and accessible to authorities in that region.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or posted prominently on our website.

Please check this page regularly for updates.

​

12. Contact Us

If you have any questions or concerns about this policy, contact:

TheBraGirl Privacy Officer
📧 Email: hello@thebragirl.ca
📍 Address: TheBraGirl, Level 3, The CORE Shopping Centre, 317 7th Ave SW, Calgary, Alberta, Canada

​

​Effective Date: January 2025